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SUMMARY OF QUALIFICATIONS
- Superior leadership and communication skills through completion of Dale Carnegie Program
- Bilingual, English and French
- Thorough knowledge of computer languages and applications through formal education and work projects
- Excellent grasp of business concepts, strategies, and financial issues through workplace and investments experience
- Excellent presentation and reporting skills through work experience and participation in public forums
- Excellent analytical, troubleshooting, and teamwork skills through workplace experience and team projects
COMPUTER SKILLS
- Languages:
- HTML, ASP, CSS, PHP, SQL
- C++, C# Java, VBA, Pascal, QBASIC
- Desktop Applications
- Adobe Photoshop, Macromedia Dreamweaver, Macromedia Flash, Teamsite
- Microsoft Office, Simply Accounting, Lotus Smartsuite
- Brio Intelligence (Hyperion), AutoCAD, Borland Delphi
- Computer Telephony Integration Applications:
- Genesys Framework Suite
- Genesys Reporting Suite
- Genesys Voice Treatment Option, Interactive Voice Response System
WORK EXPERIENCE
May 2007-August 2007 (Term)Associate Product Manager
Google Inc., Mountain View, California
- Managed products within the Mobile Group
- Created product plans and strategies outlining the development and release process for new products
- Conducted capability and feature analysis for new products
August 2006-December 2006 (Term)Business Application Developer
Barclays Capital, New York, New York
- Designed a system for rapid saving and loading of business data to be deployed globally
- Provided thorough analysis and recommendations on future of business application development within the Equity Derivatives Group
- Developed enhancements for a real-time volatility engine
January 2006-April 2006 (Term)Business Intelligence Specialist
Genesys Telecommunications Laboratories, an Alcatel company, Saint John, NB
- Consulted on the technical requirements for achievement of ‘Support Center Practices’ certification program
- Developed full-featured web-based dashboard reporting system for use among all levels of the support organization
- Created automated procedures for calculation of key business intelligence metrics within the organization
May 2005-August 2005 (Term)Navigation Systems Programmer
Nav Canada, Ottawa, ON
- Built a landing system analysis application to expose problem areas and their correlations with weather and visibility
- Created a landing system simulator to validate functionality of monitoring software used at airport control towers
- Implemented a new database system used for storing airport equipment information
August 2004-December 2004 (Term)Project Administrator
Genesys Telecommunications Laboratories, an Alcatel company, Saint John, NB
- Collaborated on a major project to incorporate cutting edge computer/telephony technologies within all Genesys technical support centers across the globe
- Provided Interactive Voice Response scripts using full Text-to-Speech engines for a more tailored client support system
- Built telephony monitoring scripts and custom reports to facilitate superior execution of customer support
June 2001-PresentMarketing and Financial Consultant
Cedar Enterprises Ltd. and Mother Nature's International Ltd., Saint John, NB
- Develop and present financial and marketing strategies as they relate to new business ventures
- Design and create websites, menus, and trademarks as components of marketing strategies
June 2001-PresentWebsite Designer
- Create, design, and maintain websites for several companies and organizations including:
- Vivaldi's Pasta and Grill, Fine Dining, Saint John, NB
- Forget-Me-Not-Bears, Saint John, NB
- Kidsing Dance School, Quispamsis, NB
- Forget-Me-Not-Bears, Quispamsis, NB
- Desert Magick Dance Troupe, Quispamsis, NB
- Centrepointe Laser Hair Removal Clinic, Ottawa, ON
- Kennebecasis Valley High School Alumni Association, Quispamsis, NB
- Signa Love, Mezzo-Soprano, Wolfville, NS
- The Studio Dance School, Rothesay, NB
- Kennebecasis Valley High School, Quispamsis, NB
- Bill Farren for Candidacy for Saint John City Council, Saint John, NB
EDUCATION
- Honours Bachelor of Applied Science, Systems Design Engineering, University of Waterloo, Waterloo, Ontario, Sept. 2003 - present
- Graduated on Dean’s List
- Double Concentration: Computer Engineering and Management Sciences
- New Brunswick High School Diploma (Valedictorian), Kennebecasis Valley High School, Quispamsis, New Brunswick, 2003
CONFERENCE PAPERS
- Allison, M., Chen, W., Elmajian, E., Mohindroo, S., Po, K., Ruban, S., et al. (2007). Motorized Step Rollator for Elderly Home Safety. Presented at the Festival of International Conferences on Caregiving, Disability, Aging and Technology. Toronto, Canada.
ACADEMIC ACHIEVEMENTS AND AWARDS
- Dean's List Graduate, University of Waterloo
- Millennium Scholarship, Canadian Millennium Scholarship Foundation, 2003
- Engineering Entrance Scholarship, University of Waterloo, 2003
- Governor General’s Medalist and Valedictorian, Kennebecasis Valley High School, 2003
- Canadian National Scholar, Advanced Placement Program Examinations, College Board, 2003
- Advanced Placement Scholar with Distinction, College Board, 2003
- Top mark in school, American Mathematics Competition, 2001
- Medalist, Canadian Open Mathematics Challenge, 2001 and 2002
- Third Place in New Brunswick, Canadian Association of Physicists High School Physics Competition, 2002
- First Place in New Brunswick, Provincial French Oratorical Competition, 1999 and 2000
EXTRACURRICULAR AWARDS AND DISTINCTIONS
- Graduate of the Dale Carnegie Program in Effective Communications and Human Relations, 2006
- Silver Medal, Royal Conservatory of Music, Grade 10 Piano, for highest mark in Atlantic Canada, 2001, and Silver Medalist in years 1999, 1998, and 1996
- Second Place Overall, Royal Bank of Canada Shad Valley Entrepreneurship Competition, University of Waterloo, 2002
- Second Place in New Brunswick, Under 16, Provincial Chess Competition, 2000
EXTRACURRICULAR ACTIVITIES AND INTERESTS
- Investor and Analyst, financial markets and stock trading, 1999-present
- Chemistry and Math Tutor, group and individual tutoring sessions, 2002 and 2003
- Shad Valley Program Member, Engineering/Science/Technology/Entrepreneurship Development Program at the University of Waterloo, 2002
- Pianist, Composer, and Accompanist, New Brunswick Competitive Festival of Music, Royal Conservatory of Music Examinations, and public concerts, 1992-2003
- Actor, Kennebecasis Valley High School and KV Players Theatre Company productions, 2003
- Tenor Sax Performer, Kennebecasis Valley High School Concert and Jazz Bands, 2000-2003
- Tennis Player, High School varsity tennis team, 2002 and 2003
- Soccer Player, New Brunswick Fundy Soccer Association, 1994-2001
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